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The Team

 

THE TEAM


Our Team is dedicated to customer service, operational excellence and overall, best auction experience you can expect from a leader.

MARK CLARK  |  President
“We know you have a choice in auctions, and that is why for over 40 years we have treated our customers as family at GRAA. We don’t just want you to come back next week; we will be genuinely excited to see you every week. The customer is first and foremost at GRAA. First class customer service will be our promise to our customer, community, and in all relationships and endeavors.”

RYAN CLARK  |  Director, GRAA; President, Dealer Preferred Capital 
Ryan serves as a Director of GRAA and founded Dealer Preferred Capital in 2013.  Prior to his involvement with GRAA, Ryan served as a Vice President at Alix Partners, the international turnaround and restructuring firm.  In this role, he served in a variety of advisory and interim management roles at companies going through financial distress or other transitions.  Earlier in his career, Ryan was an investment banker at Goldman Sachs in New York where he advised private equity clients on M&A and financing transactions.  Ryan began his career in the Leveraged Finance group at Bear Stearns where he worked on a number of high yield, leveraged loan and acquisition financing.  Ryan has an MBA from the Kellogg School of Management at Northwestern University and a BA in Economics from Dartmouth College.

CHAD ANDERSON  |  General Manager  canderson@graa.net
GRAA welcomed Chad in 1997 as an employee of the detail department.  While finishing high school, college, and graduate school, he worked around classes, on summer breaks and ultimately full time in various areas including the detail, fleet/lease, and sales departments. He earned his MBA from Northern Illinois University and a BA in Management/Marketing from Concordia University Wisconsin. Chad’s experience and determination led him to the current General Manager position at GRAA.  His goals for GRAA include maintaining excellence in customer service, while continuing to move forward and be innovative in the Auction industry.  He believes in placing the customer first by working consistently to develop more opportunities, provide technological advancement and keep the promise of an exciting and productive weekly sale with talented, loyal staff. 

KEELEY CAPRIOLA  |  Sales Manager kcapriola@graa.net
The Greater Rockford Auto Auction welcomed Keeley in 2009 as a title agent. She was eager to learn more about the company as well as build relationships with customers which led her to the sales department in 2010. She was promoted to Sales Manager in 2014, where she leads a friendly and highly effective sales team. Keeley’s goal is to show all GRAA customers, the support and respect deserved; and to be a part of Greater Rockford’s growing success.  

BRENDA SCHNEIDER  |  Fleet/Lease Manager  bschneider@graa.net
Brenda came to work at Greater Rockford Auto Auction in 1998 as a title clerk.  
She has held several positions that have given her the knowledge and experience to successfully move her into the current position as Fleet/Lease Manager. Brenda oversees all institutional and commercial accounts.  Her goal is for GRAA to be the premier auction choice for small and large, local and national commercial clients.

LINDA PATON  |  Office Manager  lpaton@graa.net
Linda was hired as the Office Manager at GRAA in 1989. She came to GRAA with experience in used vehicle retailing. Linda oversees a group of 20+ office and sale day employees that provide excellent customer service and efficiency on sale day.  Her goal is to see GRAA continue to grow and provide an environment for employees and customers to be happy and successful
at GRAA. 

LARRY LARYS  |  Transportation/Arbitration Manager  llarys@graa.net
Larry started working for Greater Rockford Auto Auction in 1998. Prior and aside from working at GRAA, Larry has owned and operated an auto repair shop for more than 30 years.  At GRAA, he manages and organizes a team of 30+ transportation drivers and handles all the responsibilities of the Arbitration Department.  Larry’s goal at GRAA is to maintain a high level of excellence and fairness for both buyers and sellers in the Arbitration Department for many years to come.

JAKE DAVIS  |  Impound Manager  jdavis@graa.net
Jake started working for the Greater Rockford Auto Auction in May of 1998. He started working outside in Check-in/Lot personnel.  A few years later, Jake began helping out in Impound and Sales.  For the last 10 years, he has been working in the Impound Office full time leading to the job he holds today as Impound Manager. Jake also takes on the responsibility of all GRAA IT concerns. Jake’s goal is to do everything possible to make GRAA the best independent auction it can be.

CHARLES FAULKNER  |  Operations Manager  cfaulkner@graa.net
Charlie started at GRAA in 2011 working on the lot. Within a couple months, 
he was leading a team that transported vehicles for repair and soon he 
became the GM External Coordinator. After a short time away, Charlie returned 
to GRAA to become the Operations Manager. Charlie’s responsibilities include 
managing sale and lot preparation, maintenance, and condition reports. He strives for operational excellence in everything he oversees at GRAA. 

ANGELA HARRIS  |  Sales Representative  aharris@graa.net
Angela joined the GRAA team in 2013 as an Outside Sales Representative. She is responsible for securing and maintaining a customer base within the auto industry throughout the Chicago and Northern Illinois area. Her previous experience in business management has assisted in her ability to consistently meet established goals and objectives related to our overall company growth. Angela is confident and skilled in building long-term relationships by consistently meeting the needs of her clients to the best of her ability. She is dedicated to the success of her clients and making sure that GRAA continues to be their auction of choice. 

TOM KRAUEL  |  Online Account Manager tkrauel@graa.net
Tom began his career at Greater Rockford Auto Auction in December of 2014 as an Outside Sales Representative for the Northern Illinois and Southern Wisconsin area. Later transitioning to focus on the growing online market, his current role with GRAA is to secure and manage dealer accounts as the Online Account Manager. Tom’s goals at GRAA consist of building long term relationships with existing and new customers. He aims to educate dealers on top notch services to grow their business and to provide exceptional service to customers. 
He brings 18 years of experience in sales and sales management, which includes the automotive, pharmaceutical and finance industries. Specific to the automotive industry, Tom previously held a position as a remarketing manager for a major car rental company. 

 

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Sales Team


Keeley Capriola
Sales Manager
kcapriola@graa.net

Kara Horner
Sales/Consignment Representative
khorner@graa.net
Danielle Graceffa
Sales/Consignment Representative
dgraceffa@graa.net
Angela Harris
Outside Sales Representative  
aharris@graa.net
Abbi Balk
Marketing Coordinator
abalk@graa.net
 

 

 

 

 

 

 

 

Fleet/Lease Department


Tom Krauel
Online Account Manager   
tkrauel@graa.net
Zife Kerimi
Fleet/Lease Transportation Coordinator
zkerimi@graa.net
 
Carol Helminski
Fleet/Lease Title Clerk
chelminski@graa.net
Fred MacVenn
Fleet/Lease External Coordinator
fmacvenn@graa.net
 

 

 

 

 

 

General Office


Katrina Gough                        
Business Manager
kgough@graa.net
Cheryl Abels                                 
Accounts Payable
cabels@graa.net
Pam Atchison
Dealer Registration
patchison@graa.net
Bonnie Staley
Title Clerk
bstaley@graa.net
Jena Thompson
Assistant Office Manager
jthompson@graa.net
 

 

 

 

 

 

 

The GRAA Team includes more than 100 employees from several departments that give GRAA 800+ combined years of loyalty, experience, and excellent customer service.

 

 

 

 

 

 

 

 

 

 

 

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